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The Information Paradox: Realizing the Business Benefits of Information Technology, by John Thorp, Fujitsu Consulting's Center for Strateg
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This practical guide aims to resolve the paradox of why organizations may pour millions of pounds into information systems and yet most are not able to assess if this investment is paying off. It provides managers with proven methods for assessing the costs and benefits of new technology.
- Sales Rank: #2366009 in Books
- Published on: 1999-02
- Original language: English
- Number of items: 1
- Dimensions: 9.50" h x 5.50" w x 1.00" l,
- Binding: Hardcover
- 273 pages
Review
Chief Executives are finally demanding that IT be as fiscally accountable as all other areas of the business have been traditionally. . This book lays out an approach that can help. -- Max Staines, Director, Compass Analysis Canada Limited
Finally, a realistic view of the relationship between IT spending and business results! The Information Paradox reminds us that technology is a powerful enabler, but transforming technological capability into business results is a management, not a technical, responsibility. -- Dr. George E. Hare, President, George Hare & Associates, Inc.
John Thorp's direct, proactive solutions to those issues facing business executives and his roadmap to achieving successful results were right on target. -- Thomas L. Smith, President, Yellow Services, Inc.
The Benefits Realization approach offers a powerful and comprehensive set of new tools that help you understand the value and potential of technology in Business Transformation. -- Chris Gibbons, General Manager, Enterprise Computing, Microsoft Corporation
The Information Paradox helps IT leaders move beyond traditional task and time-driven project management into business actions required for successful change and value-added applications. -- Lee Meredith, Director of Finance, Clearnet Communications, Inc.
Today's CEO requires proof that investments in information technology drive improvements in business performance. DMR's Benefits Realization Approach helps meet the challenge: "prove the return of these investments." -- Keith Ellis, Vice-president, International Data Corporation Canada, Ltd.
Most helpful customer reviews
14 of 15 people found the following review helpful.
Highly Recommended!
By Rolf Dobelli
John Thorp's book recalls Mark Twain's definition of a classic as "a book you want to have read but don't want to read." If you're an executive with control over your company's information technology purse stings, you probably don't want to read a book this detailed in the intricacies of IT, which is exactly the reason that you should. Thorp's initial premise is that many IT investments never pan out in part because the people that are signing off on them have absolutely no idea what to expect. This book will give you a clue, but don't expect to enjoy it. It's dense with IT terminology, change and program management strategies and valuation techniques. We [...] recommend this book to all of you professionals who know that you need a better understanding of information technology, even if you won't admit it. Don't put off reading this book, no matter how much you'd like to.
15 of 18 people found the following review helpful.
Excellent synthesis of ideas on getting value back from IT
By A Customer
Well-structured well-written thought-provoking book. Good mix of theoretical and case-study materials. Clearly introduces useful models and analytical methods. Applies the balanced scorecard approach to IT value measurement, linked with an emphasis on sound programme management/control to constrain IT costs. The bottom line: a darn good read!
9 of 28 people found the following review helpful.
Academic approach to paradoxes: scant advice for management.
By A Customer
This academic book describes a number of apparent paradoxes in business that will be familiar to managers from junior supervisors upwards.
It adopts an unashamedly academic approach to analysing these problems, and uses many charts and diagrams that will almost certainly catch on with management consultants in coming years. A good example is the chart that exaplains IT investment in terms of a matrix composed of Linkage, Reach, People and Time. This chart is interesting and has some relevance to problems in major academic research organisations and helth and safety organisations.
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